Privacy & Security Policy

Our Commitment To Your Privacy

Here at The Crystal Forge your privacy is extremely important to us (as we’re sure it is to you) and we are committed to protecting your privacy and ensuring the safety of your personal information while on our site.

What Information Is Collected & How it’s Used

We will not disclose, exchange or sell your information to any party except:

-for the purpose of processing your orders

-any purpose related to that reason

-and any other purpose to which you have consented

To process and fulfil your order, we need to know some information about you including; your name, email address, phone number, billing address, credit card number and expiry date, as well as the delivery details for you or your gift’s recipient.

If any of your chosen items contain alcohol or material of a (ahh hem…) risqué content, we ask for your date of birth for legal purposes. Unless you have told us otherwise, we may also use your personal information to send you monthly notices about special offers, new products, services and promotions associated with our site.

You may choose not to receive these offers and information at any time and unsubscribe on the site or by notifying us at: info@thecrystalforge.com

If the information we have from you is not up-to-date, you can update it on the website at any time through the Manage Personal Information form.

We also offer gift-certificates you can personalise for another person.

Information you provide to us to create a gift-certificate is only used for that purpose.

The Crystal Forge may have links to other sites, we do not take any responsibility for their privacy policies and content.

Should you have a complaints or questions please contact us.

Although The Crystal Forge has taken all necessary precautions (SSL protocol for credit card transactions etc) in the preparations of this web site to ensure a safe environment for our customer’s information, The Crystal Forge assumes no responsibility for errors, emissions, viral infections or damage as a result of any outside source including downloading and the use of files.

Changes to privacy / security policies

Our policy is intended to provide you with a safe (fun and interesting too!) and secure shopping experience. However since technology is changing so rapidly, we reserve the right to change, modify, add or remove portions of our Privacy & Security Policy at any time without prior notice. Please check in every now and again to review these Policies for changes.

By using The Crystal Forge website, you consent to the data practices described in the statement above.